Delivery

The factory will be closed from
18 Dec 2015 4pm, and will reopen 4 Jan 2016.
All orders from 18 Dec 2015 will be
actioned w/c 4 Jan 2016.

Free delivery on all orders to UK mainland addresses. Please read the following information for details, exceptions and installation queries.

  • Delivery at the price indicated is to mainland UK only with the exception of the Scottish Highlands. Please contact us for prices for Scottish Highlands, Northern Ireland and offshore island deliveries.
  • We require you to sign a delivery note on receipt of the goods and inform us within 3 working days maximum of any damage to the goods.
  • Deliveries are booked on the condition that there is reasonable access for the safe and prompt delivery of the product. Any special requirements should be notified to us at the point of ordering and may result in additional charges being levied.
  • The delivery service does not include installation of the product.
  • Please allow enough time for your items to be delivered before you organise installation, as we cannot be held responsible for out of pocket expenses resulting from delays in delivery.
  • You should ensure that all manufacturer guidelines are complied with in the siting and use of the goods.
  • We pick, pack and arrange delivery of orders Monday to Friday with the exception of Public Holidays.
  • We use Aspray Transport to deliver all packages to our customers.
  • Our aim is to deliver within 2 to 3 working days. However, during busy periods or periods of unusually high demand please allow a maximum 10 working days before contacting us. Please note 90% + of orders are delivered within 2 working days.
  • Orders are insured to the full value of the goods, we can not be held responsible for any loss or damage caused by our carrier. IMPORTANT – All our deliveries require a signature upon receipt, without this the consignment can not be delivered.
  • If for any reason goods are returned to us due to failed delivery the carriage cost is non refundable. Furthermore, we reserve the right to charge for any additional carriage involved.
  • Please note that we do not ship to PO Box or Overseas addresses.